HR & Payroll Center – North (2024)

What is UCPath?

UCPath is the University of California’s priority program to implement a single payroll, benefits, human resources and academic personnel solution for all UC employees across all UC campuses.

UCPath will replace UC’s 35-year old Payroll/Personnel System (PPS) with a single new payroll and HR technology system, standardize and streamline payroll and HR processes systemwide, and centralize certain HR/APO and payroll transactional processes within the UCPath shared service center.

UCPath is now live for UCLA. For more information on the UCPath project, please visit:

https://www.centralresourceunit.ucla.edu/

UCPath Online

UCPath Online is an online, self-service tool that gives employees 24/7 access to UC employment information based on their role. Similar to the current At Your Service Online (AYSO) website, UC employees will be able to log into the portal from mobile devices and computers at work or home. They will have the ability to view and update personal information, view paychecks, sign up for direct deposit, update tax withholdings, view or enroll in benefits, see vacation and sick leave balances and more. The UCPath portal has tutorials available for most tasks and users will have the option to submit inquiries through the “Ask UCPath” feature.

The UCPath Online is now live. To log into the UCPath Online, please visit:

https://ucpath.universityofcalifornia.edu/

UCLA Central Resource Unit (CRU) Employee Services Support

If you have any issues or questions with regards to UCPath, please reference the matrix below for contact information:

Employee Issue/QuestionContact for Resolution
  • If you believe your paycheck is inaccurate, then contact…

  • If you have questions about the calculations and deductions on your paycheck, then contact…

  • If you did not receive a paycheck, then contact…

  • If you are having technical issues (e.g. logging into UCPath, problems authenticating, etc.), then contact…

  • The UCLA Central Resource Unit (CRU):
  • CRU Service Request Form – Current Employee. This new service request form allows you to select the topic of your inquiry and automatically populates your contact information. The request form will generate a case that will be assigned to a CRU team member who will follow-up with you to resolve your issue. This form is available on the Contact page of the CRU website: https://www.centralresourceunit.ucla.edu/contact

  • Phone. Call (310) 825-1089 and select Option 5, Monday – Friday, 8:00 a.m. to 4:00 p.m.
  • If you are a General Ledger transactor (someone who performs transactions on behalf of an organization or department) in UCPath and have a question, then contact…
  • CRU Service Request Form – HR/Admin. This new service request form allows you to submit a question or request on behalf of an employee or request guidance on submitting a UCPath transaction. Additionally, this is the link to use to request an Instant Pay Card. This form is available on the Contact page of the CRU website: https://www.centralresourceunit.ucla.edu/s/contactsupport

  • Phone. Call (310) 825-1089 and select Option 5, Monday – Friday, 8:00 a.m. to 4:00 p.m.

  • If you have issues or questions that are non-payroll related, (examples: benefits, vacation accruals, etc.), then contact…
  • The UCPath Center:
  • UCPath Portal. Log in to the UCPath Portal and click on the Ask UCPath Center button to generate a ticket.

  • Phone. Call (855) 982-7284, Monday – Friday, 8:00 a.m. to 5:00 p.m.

  • Frequently Asked Questions (FAQ)

    For a list of frequently asked questions regarding UCPath, please go to the Ask UCPath Center page.

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    HR & Payroll Center – North (2024)

    FAQs

    What is HR and payroll services? ›

    HR maintains employee records, including personal information, employment contracts, performance evaluations, job descriptions and position changes and other confidential employee data. Payroll relies on this information to help ensure accurate and up-to-date employee compensation and benefits administration.

    Does the HR department handle payroll? ›

    Payroll processing is one of many responsibilities your HR department may take on. Many business owners and HR leaders choose this option because HR does have expertise in handling employees with a very people-first mindset. This can lead to better employee experiences than finance's financial data handling expertise.

    Does HR deal with pay issues? ›

    Another commonality between payroll and HR is the responsibility of defining compensation strategies, which can fall on either or both of these teams. Usually, in order to make data-driven decisions, these teams utilize compensation data tools that ensure employees receive a competitive and fair pay.

    Does UCLA pay for jury service? ›

    Non-exempt career employees will receive pay for actual time spent on required jury duty and related travel time, not to exceed the pay for the employee's normal work schedule.

    What does a payroll employee do? ›

    No matter how big and messy the job might seem, payroll boils down to five basic tasks: Paying your employees' wages. Calculating and paying their benefits, such as vacation, sick leave, insurance, and retirement. Deducting taxes on behalf of the federal and, potentially, state governments.

    Which is better HR or payroll? ›

    For an organization to run smoothly, both departments (HR and payroll) must work together in tandem. It's the HR department that hires employees (or lets them go) and sets them up on the system. Then, it's then over to payroll, which ensures that all aspects of their payments are taken care of.

    Who is responsible for payroll errors? ›

    The employer is responsible for payroll errors that happen at their company. Whoever on the staff makes the error will be acting on behalf of or on assignment by the employer. It is up to the employer to then decide how to deal with the employee directly responsible for the payroll error.

    Should HR and payroll be separate? ›

    Keeping HR and Payroll Separate

    While opting for a combined HR and payroll platform is becoming common, many companies should choose to keep human resources and payroll functions separate. It can be tricky to find a candidate with the right skills to handle both HR and payroll in a single role.

    Should HR have access to payroll? ›

    HR's Role in Payroll

    Payroll is an employee-facing function, which inevitably brings HR into the picture. Many payroll admin responsibilities like changes in compensation, benefits, and bonuses warrant HR's involvement.

    Can you go to HR for unfair pay? ›

    Yes, you may file a claim. Because the Equal Pay Act compares jobs that are “substantially similar,” the job titles that are being compared do not have to be the same. What is important is whether the work itself is “substantially similar.”

    Can I complain to HR about my salary? ›

    When it involves illegal conduct. You can also reach out to HR when you notice violations of local, state or federal laws and regulations around the workplace. These laws may cover areas such as health and safety, employee rights or wages.

    Can you talk to HR about pay? ›

    Wages are a vital term and condition of employment, and discussions of wages are often preliminary to organizing or other actions for mutual aid or protection. If you are an employee covered by the Act, you may discuss wages in face-to-face conversations, over the phone, and in written messages.

    How much is a juror paid per day in California? ›

    How much does jury duty pay in California? Generally speaking, California jurors are paid $15 per day starting on their second day of jury service. As of 2023, the minimum wage in California is $15.50 per hour, increasing to $16 in 2024.

    Does my employer have to pay me for jury duty in California? ›

    California law does not require employers to pay employees during jury service, according to the California Courts website. However, some employers do have jury-leave policies that provide workers with pay for the time they are at court.

    What is the bereavement policy at UC? ›

    Use: Employees may be required to submit satisfactory proof of illness or inability to work. Employees may use up to 30 days of sick leave in case of their own serious illness or that of a family member. Employees may use up to 5 days of sick leave per year due to the death of a family member.

    What is a payroll and HR system called? ›

    The terms human resources information system (HRIS), human resources management system (HRMS), and human capital management (HCM) are often used interchangeably.

    What happens in HR services? ›

    In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

    What is HR and payroll outsourcing? ›

    HR and payroll outsourcing means entrusting the administration of the so-called hard HR processes to an external company. This service aims at streamlining operations in this area and reducing the operational costs.

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